Typically, they are disabled by default, but you might have installed other software that enabled them, or another user might have set them up.įor more information about disabling proxy servers in your web browser, see Bitdefender’s How to remove proxy settings in your browser support article. Proxy servers are configured in your web browser to hide your IP address. Make sure that proxy servers are disabled for your web browser. If the command line shows request timeouts, your computer is not connected to your router.If the command line shows ping failures, your computer is not connected to your router.If the command line shows replies from 192.168.1.1, your computer is connected to your router.Controleer of uw mobiele apparaat is verbonden met het WiFi-netwerk van uw NETGEAR-router. Type ping 192.168.1.1 into the command prompt. Aanmelden bij uw NETGEAR-router met de Nighthawk-app: Zie welke producten de NETGEAR Nighthawk-app ondersteunen om te zien of uw router toegang via de Nighthawk-app ondersteunt Download de Nighthawk-app op.Press the Windows button on your keyboard or click the Windows icon in the taskbar to open the Start menu. Enter your router’s default IP address in your browser’s address bar instead of or.Use your computer's command prompt to test your router connection Follow the manufacturer’s instructions to troubleshoot your network adapter. You can access the following router settings using the NETGEAR genie app: wireless settings, network map, Parental. While on your home network, the NETGEAR genie app allows you to access router features with your mobile device. If the Ethernet port LED is not lit, troubleshoot your network adapter. The NETGEAR genie app is an easy way to manage, monitor, and repair your home network-from the palm of your hand. Check that the LED on your computer’s Ethernet port is lit.For more information, see How to resolve amber LEDs or a blinking power LED on NETGEAR routers. ![]() ![]() If the Internet LED is not lit, troubleshoot the Internet LED. Check that the Internet LED is lit on the router.Using an Ethernet cable, connect your computer to one of your router’s LAN ports.To regain access to your NETGEAR router, try the following:Ĭonnect directly to your router with Ethernet Note that for updating to fix the security issues, the procedure was to to download the new firmware first and then to install it (you might have done it like this, it is not clear from your description). It took a couple of minutes last time I did it. This article provides advanced troubleshooting steps if you can’t access your router. No, installing a new firmware through the router interface should not take that long at all. If you still can’t access your router, you might be able to regain access with more advanced troubleshooting. ![]() For more information, see I can’t access my router what do I do? If you can’t access your NETGEAR router, follow basic troubleshooting steps first.
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